Terms & Conditions

Have you decided to learn Czech with me, and purchased an online course, e-book, or another digital product? When ordering electronic services, you tick the box “I agree with the Terms&Conditions and Privacy Policy”, and before starting the lessons, you confirm your agreement in an email arrangement. Therefore, I recommend familiarising yourself with these terms and conditions so you know what you are committing to, and what your and my responsibilities are.

On-line 1:1 sessions with Linda!

About the trainer

Mgr. Linda Jelínková

IN: 21291128

registred office: Trávnická 186, Kostelec nad Orlicí 517 41, Czech Republic.

e-mail: l.jelinkova2@gmail.com

I am a non-VAT registered person

In the following text, I will be referred to only as the “trainer.”

Session Scheduling

  • Sessions are always planned in advance via the website or Google Calendar.

  • You can choose the timeslot that is opened and works for you the best.

  • Sessions itself are in Google Meets. You will recieve the link for the meeting after booking the timeslot.

  • 1:1 session is in duration of 55 minutes.

  • Trial session is in duration of 30 minutes.

  • Sessions finish at the agreed time; extensions are not possible.

  • A camera and a reliable internet connection are required for online sessions.

  • You'll join a supportive community. I encourage you, but your participation is your responsibility.

What’s Included:

  • trainer-guided 1:1 online sessions

  • Immersive content library: presentations, podcasts, videos, and worksheets.

Trial session

  • You can consume one free trial session in duration of 30 minutes. One person is allowed to have only one trial session ever.

  • The trial session can be booked after informing the trainer via website form or e-mail.

  • The trainer will provide you timeslots for trial sessions.

  • If you have already had sessions with the trainer before via other company (in Learnlight, Preply or TLC) you are not allowed to have trial session.

  • The trial session is made to meet each other, to intruduce ourselves, to analyse your needs and goals, to provide all info about sessions.

 After trial session

  • Once you’ve had your trial session, you’ll have the opportunity to reflect on whether the match feels right for you.

  • The trainer kindly ask that you share your reason if not decide to schedule more sessions so the trainer can keep improving our matching process. Please note that there is no check in after the first session—if you have any concerns, it’s up to you to reach out.

  • After trial session you have the opportunity to purchase single 1:1 session, pack of 4 sessions or pack of 10 sessions.

  • You can book sessions via the Google Calendar or the website.

Late arrival

  • If you join the session late, please inform your trainer. Otherwise, after 15 minutes from the start, the session is considered forfeited. And the trainer is not required to wait for you until the planned end of session.

  • If you inform the trainer about your late arrival, the trainer is required to wait until you come. The session is paid in full range.

Session Cancellation

  • Cancellations must be made at least 24 hours before the scheduled session time using the communication channel agreed upon with your trainer (e.g., email, WhatsApp).

  • You may cancel a session yourself via Google Calendar, where the session was originally booked.

  • Failure to attend a session or notify the trainer at least 24 hours in advance will result in the session being forfeited.

  • If  3 sessions are forfeited within a pack of 4, all remaining booked sessions will be considered forfeited.

  • If more than 6 sessions are forfeited within a pack of 10, all remaining booked sessions will be considered forfeited.

  • If you know in advance that you cannot attend certain dates, please inform your trainer when booking your sessions.

  • No refunds are provided for unused, forfeited, or last-minute cancelled sessions.

  • Any unused sessions or vouchers expire 6 months from the date of purchase.

  • If you choose to take a break, unused sessions can be held for up to 3 months. After this period, any remaining sessions will be forfeited.

Replacement Sessions

  • Any session cancelled at least 48 hours ahead of the scheduled session will be re-scheduled as a make-up session at a time convenient to both the trainer and the student.

  • In the case of serious illness, family or significant personal reasons, or an extended holiday, it is possible to arrange an individual agreement—such as pausing the course or scheduling a replacement session.

  • A replacement session can be booked after informing the trainer about the fact and after agreeing and allowing you to choose new timeslot.

  • This replacement session will not be skipped over.

  • To-be rescheduled sessions not used after 3 months will be considered forfeited.

Price, currency and invoice

  • The price of products, goods and services is listed on the selected web interface of the seller. The price is always stated on the invoice as well.

  • Invoice: The trainer will issue an invoice to the customer for payments made on the basis of the contract, which will be sent to their email inbox and, once paid, serves as proof of purchase of the product or service. The trainer is not a VAT payer.

  • In the case of purchasing online products (e-book, course), the buyer will receive an order confirmation to the specified email address, and the purchased product or service will be delivered after payment.

  • Currency: The trainer accepts payments in CZK and, in certain cases, also in EUR. The currency is always specified on the invoice along with a conversion at the current exchange rate.

Payments

  • Payments can be made via the following methods: Czech bank account transfer, Wise, Revolut.

  • An invoice will be sent out to let you know when the fees are due.

  • Payments/bookings for sessions can be completed as either packages or single sessions.

  • All session fees for packaged sessions are due in advance of your first session.

  • Payment for regular sessions needs to be made as the invoice indicates. If you do not pay the first invoice on time, your sessions will be cancelled and booked slots will be opened up for other students.

  • There are NO REFUNDS on unused or last minute (less than 24 hours in advance) cancelled sessions.

When Your Trainer Cancels

  • In most cases, when your trainer is unable to attend a session, the trainer team will communicate with you and coordinate a replacement session.

Ending Sessions

  • When you decide to end your 1:1 sessions, please communicate your decision clearly and, if possible, tell us the reason. This feedback is valuable to maintain the high quality of our tutoring service.

Students responsibility

  • Your advancement is determined by your dedication and participation. It is up to you to take advantage of the material and opportunities; the trainer cannot be held accountable for your use or non-use of these resources. The trainer makes no promises regarding particular outcomes.

Online products, webinars and courses

  • Once the payment is done, you have the access to the on-line materials.

  • ·All payments are final and non-refundable.

 

Security and Copyright Protection

  • Products sold or shared by the seller via the online interface (such as video courses, webinars, e-books), including their content, are protected by copyright law. Any distribution, copying, or provision to third parties without the author’s consent is prohibited. Authorisation to use the copyrighted work may only be granted to the customer on the basis of a licence agreement. The customer is liable to the seller for any damage caused by violating the rights protecting the copyrighted work.

  • The buyer undertakes to refrain from any conduct that could harm the good name of the seller, especially the publication of false information or unfair evaluations of their services. The buyer also undertakes to refrain from any unfair competition, including discouraging potential customers from purchasing the online course. In the event of a breach of this obligation, the buyer shall pay the seller a contractual penalty of CZK 20,000.

 

Once you have scheduled your first session or paid for your sessions with Linda, I assume you have read and agreed to our session policies as outlined above. This text comes into effect on November 24th, 2025.